Your account profile contains essential information for using the platform and processing payments.

Personal Information

Update your basic personal details in your account settings:

Basic Details

Required Information

  • Name: Full name (required, letters, spaces, hyphens, apostrophes only, 2-100 characters)
  • Email: Your registered email address (cannot be changed after registration)
  • Phone Number: Optional contact number (international format supported)

Contact Preferences

Communication Settings

  • Primary Email: Used for all platform communications
  • Phone Notifications: Optional SMS alerts for important events
  • Marketing Preferences: Control promotional communications

Name Requirements

Name Field Validation:

  • Required field with 2-100 characters
  • Only letters, spaces, hyphens, and apostrophes are allowed
  • Must match billing/legal name for payment processing
  • Cannot be empty or contain numbers or special characters

Email Address Management

Billing Address

Complete your billing address to enable payments on the platform:

Mandatory Information

  • Address Line: Street address, apartment, suite, etc. (required, max 255 characters)
  • Postal Code: Postal or ZIP code (required, alphanumeric with hyphens/spaces)
  • Country: Select your country from the dropdown list (required)

Address Formatting Guidelines

1

Street Address

Enter your complete street address including:

  • House/building number
  • Street name
  • Apartment/suite number (if applicable)
  • Any additional location identifiers
2

Geographic Information

Provide accurate geographic details:

  • Correct city name
  • State or province (where applicable)
  • Accurate postal/ZIP code
  • Select correct country from dropdown
3

Validation

Ensure all information is accurate:

  • Double-check spelling of all fields
  • Verify postal code format for your country
  • Confirm country selection matches your location
  • Review for completeness before saving

Payment Information

Your country selection automatically determines the currency used for all transactions:

Indian Rupee (₹)

India-based Accounts

  • Country: India
  • Currency: Indian Rupee (₹)
  • Tax: GST at 18% applied
  • Payment Methods: UPI, cards, net banking

Euro (€)

European Countries

  • Countries: EU member states and select European countries
  • Currency: Euro (€)
  • Tax: VAT may apply based on local regulations
  • Payment Methods: Credit card, SEPA transfers

US Dollar ($)

All Other Countries

  • Countries: United States and most other countries
  • Currency: US Dollar ($)
  • Tax: Generally no additional taxes
  • Payment Methods: Credit card, debit card

Currency Assignment Rules

Profile Completion

The system tracks whether your profile has all required information:

Completion Status

Complete Profile

Ready for Platform Use

  • All required fields completed
  • Billing address information provided
  • Payment processing enabled
  • Full platform access available

Incomplete Profile

Requires Additional Information

  • Missing required billing information
  • Cannot purchase credits or create paid resources
  • Limited platform functionality
  • Profile completion required for full access

Required for Completion

Profile Completion Requirements:

A profile is considered complete when it includes:

  • Full Name: Legal name matching payment information
  • Address Line: Complete street address
  • Postal Code: Valid postal/ZIP code
  • Country: Country selection from dropdown
  • Email Verification: Confirmed email address

Benefits of Complete Profile

1

Payment Processing

Enable credit purchases and resource billing

2

Resource Creation

Create volumes, snapshots, and other paid resources

3

Full Platform Access

Access all features and capabilities

4

Support Services

Receive prioritized customer support

Form Validation

Input validation requirements ensure data quality and security:

Field-Specific Validation

Full Name Requirements

  • Character Set: Only letters, spaces, hyphens, and apostrophes
  • Length: Between 2 and 100 characters
  • Required: Cannot be empty
  • Format: Proper name format expected
  • Examples: “John Smith”, “Mary-Jane O’Connor”, “José García”

Real-time Validation

Account Security

Security Best Practices

1

Strong Password

  • Use a unique, complex password
  • Include uppercase, lowercase, numbers, and symbols
  • Avoid personal information or common words
  • Change password regularly
2

Email Security

  • Keep email account secure with strong password
  • Enable two-factor authentication on email if available
  • Monitor for suspicious login attempts
  • Keep email address current and accessible
3

Account Monitoring

  • Review account activity regularly
  • Monitor credit usage and spending patterns
  • Check for unauthorized access or changes
  • Report suspicious activity immediately
4

Information Protection

  • Keep billing information current and accurate
  • Protect account credentials from sharing
  • Use secure networks for account access
  • Log out from shared computers

Privacy and Data Protection

Data Security

Information Protection

  • All personal data encrypted in transit and at rest
  • Secure data centers with physical security
  • Limited access to personal information
  • Regular security audits and updates

Privacy Compliance

Regulatory Compliance

  • GDPR compliance for European users
  • Privacy regulations followed based on location
  • Data retention policies clearly defined
  • User rights respected and protected

Account Support

Getting Help

Support Information to Include

Keep your profile information current and complete to ensure uninterrupted access to all platform features and the best possible support experience.